We have used artificial intelligence (AI) within APS for several years and incorporate technologies into our services for our clients such as, heat mapping, content automation and predicted visual benefits.  We have an Innovation Team who meet weekly to discuss emerging technologies to ensure we remain at the forefront within the industry.  

With the adoption of AI moving quicker than ever before, there is a mix of both positive and negative emotions as well as hesitation for employees. Introducing AI slowly into the workplace, ensuring individuals feel comfortable and skilled, we believe the best and most successful marketing campaigns will be those that bring together and embrace AI and their creative teams. 

Integrating AI into the workplace has an abundant of benefits for all industries and sectors, private and public. We’ve highlighted a few of the key advantages here:  

Improved workflow of teams and departments 
AI can investigate workflows and systems to suggest improvements based on historical data, helping businesses streamline processes and identify bottlenecks. This can benefit businesses by improved resource allocation, cost savings and faster project completion. A blend of AI and skilled teams will give the optimum workplace.

Automation and efficiency 
AI can automate repetitive and mundane tasks, freeing up employees’ time to focus on more complex and strategic activities. This increases efficiency, leads to higher productivity and improves operational effectiveness.

Improved customer service and experience 
AI-powered chatbots and virtual assistants can handle customer queries and provide personalised support 24/7. Natural language processing capabilities enable these AI systems to understand and respond to customer needs, improving the overall customer experience.

Personalisation experience 
AI algorithms can analyse customer data and preferences to deliver more personalised experiences. This level of customisation helps businesses deliver targeted marketing campaigns, product suggestions and content that aligns with individual customer interests.

Innovation and creativity 
AI can assist in research and development by analysing vast amounts of data, identifying patterns and generating new ideas. It can provide valuable insights to researchers, helping them make breakthroughs in various fields

Improved cybersecurity 
AI can strengthen cybersecurity measures by detecting configurations of suspicious behaviour and recognising possible breaches. 

Ensuring staff feel prepared and comfortable with new technologies will give the best result when integrating new AI into the workplace. Provide detailed workshops and learning sessions and look to create innovation teams who actively discuss and search for new products to encourage excitement and positivity towards the subject. While AI creates many benefits, ethical considerations, data privacy and transparency must be considered throughout to ensure responsible use of technologies.

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What is predictive visual intelligence?

Artificial Intelligence (AI) has been used to help brands market effectively within the competitive advertising industry for several years. The average person is exposed to as many as 10,000 ads daily, where it takes as little as 0.4 seconds for the human brain to register an ad and generate a reaction. 

Predictive visual analytics is an AI tool which helps brands, creatives and marketing teams optimise the effectiveness of their visual content across multi-channel marketing, with AI-powered actionable insight. Predictive visual intelligence creates heat maps onto content, ensuring the key message is at the forefront of any campaign. Data for analysis and action includes eye-mapping gazes and customer thought journeys. 

Predictive data modelling relies on years of previous established results to predict new patterns or behaviours when trialling new content. It effectively reproduces what it already knows from current and previous data, aligns this knowledge with the new content, and is then able to forecast predictive behaviours. 

Together, these bring us predictive visual intelligence, creating exclusive insights into the first few seconds of a human visual attention span, just before individual preferences takeover. It can be used across a multichannel of marketing, including video, website, email and static posts, as well as within shopper retail. The software has gained significant importance within the marketing industry, ensuring that key messages are optimised and personal bias to specific creative output is removed. 

What can it do? 

Predictive visual intelligence enables highly personalised, targeted multi-channel marketing campaigns that can be scientifically proven to resonate with the audience. Its ability to analyse and evaluate patterns and trends in visual data makes it easy for brands to gain deeper insights into customer preferences, behaviours and sentiments, providing a comprehensive understanding of their target audiences. A personalised approach enhances customer engagement with brands and increases the effectiveness of marketing efforts. 

In retail environments, predictive visual intelligence helps optimise customers’ in-store experiences, giving brands competitor insights on how their products perform visually and supplying a deeper understanding of product placement within a retail store design. 

The main benefit that predictive visual intelligence gives the marketing industry is its ability to support the research and planning stages and subsequent creative ideation development. The tool helps us reduce the time spent recreating designs, making the process more cost effective. It also delivers confidence to marketing decision-makers because its findings are reliably supported with a science-based approach to statistics. AI validates design variations with statistics allowing brands to opt for designs with higher projected engagement. This enables brands to optimise their marketing assets, ensuring that key marketing messages are always being delivered. 

How do we use it to support our clients at APS? 

Let’s imagine for a moment that we have created three variations of a poster, and we want to know which one is most effective at catching the eye of the casual passer-by. The technology is able to confirm that the key message is being delivered effectively by producing heat maps and tracking gazes and then providing us with statistics comparing the effectiveness of each of our three options. We can then use this data to support marketing decisions for our clients. 

The image shows a heat map being used within retail, to confirm that the new KitchenAid Stand Mixer in the colour of year, Hibiscus, is positioned in the best location to draw customers in within the shop fit out. 

“The use of AI based technology at the forefront of our creative offering ensures our customers receive data-driven insights and achieve the best possible ROI on campaigns and projects.”
Pete Gentle Creative Solutions Director The APS Group 

In conclusion… 

Predictive visual intelligence offers numerous benefits to marketing strategies, enabling businesses to make data-driven decisions easily to optimise their marketing efforts. It allows brands to gain deeper customer insights, create personalised marketing campaigns, improve customer experiences, optimise content creation and advertising, gain a competitive advantage and increase ROI and conversion rates. Using this technology, brands can confidently and effortlessly make data-driven decisions and achieve more impactful marketing outcomes. 

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