Disaster Recovery
When disruption hits, your customers shouldn’t feel it. Our Disaster Recovery (DR) service gives you a fully proven safety net, responding quickly to keep regulated, operational and multi-channel customer communications flowing without interruption.
Why choose APS as your DR partner
Operational and financial resilience are now a regulatory expectation, not an aspiration. The need for uninterrupted customer communications extends across all sectors, with organisations facing increasing pressure to stay operational when the unexpected happens. Should your primary supplier encounter a significant disruption and normal communication methods are compromised, then trust, compliance and business stability are immediately at risk.
Relying on a single company as your primary service and DR provider doesn’t protect against all scenarios, for example a cyber attack. We’re independently recognised by CXM consultants, Aspire CCS, as a leader in this industry and ready to be your trusted and secure, in-house DR provider, protecting your business if your primary supplier fails.
Purpose‑Built, High‑Security UK Facilities
Our secure, high‑volume inbound/outbound multi-channel communications hub is one of the most advanced facilities in the UK, with a 600 million annual mail pack capacity and unlimited digital communications such as email and SMS. In addition, we have a mirrored warm standby site for further continuity and load balancing.
Technology, Integrity and Transparency
Automated workflows, 100% reconciliation, multi‑channel CXM capability and RFID job tracking provide complete production visibility, giving you extra confidence. With comprehensive, near real time MI giving thorough operational metrics and performance outcomes.
Regulatory Alignment
APS aligns DR planning and testing with regulatory expectations, supporting organisations in strengthening operational resilience.
Multiple Commercial Models
Warm standby, two active sites or project‑based DR – scalable to your risk profile.
What We Protect
- Multi-channel customer communications
- Hybrid mail
- Inbound mail/scanning
- Document composition
- Essential marketing activity
- Dual supplier sourcing for optimum resilience and flexibility
Our Process
- Discover & Design – a full DR plan with agreed RTO targets
- Implementation – onboarding of data workflows, templates and stock
- Test & Prove – regular DR testing with full evidence packs
- Run & Optimise – continuous change management to keep your products and services aligned, postal optimisation and services assurance
Governance & Assurance
ISO 22301, ISO 27001, ISO 9001, ISO 14001, Cyber Essentials Plus, strict access controls, secure facilities, Quadient workflow technology, comprehensive RFID job-tracking throughout production and near real-time MI.
We’re here to mitigate risk.
Take a look at our webinar with Aspire CCS that discusses why having a solid contingency plan is so important. If you’re reassessing operational resilience, uncovering concentration risk in your communications supply chain, or concerned about the increased risk of cyber attacks, we can help you build a robust Disaster Recovery Solution.
Fill in your details to speak to our team about strengthening your Disaster Recovery strategy.