{"id":10341,"date":"2026-07-27T12:13:13","date_gmt":"2026-07-27T12:13:13","guid":{"rendered":"https:\/\/www.theapsgroup.com\/customer-communications\/branded-merchandise-2\/"},"modified":"2026-08-11T15:26:22","modified_gmt":"2026-08-11T15:26:22","slug":"disaster-recovery","status":"publish","type":"page","link":"https:\/\/www.theapsgroup.com\/en-us\/customer-communications\/disaster-recovery\/","title":{"rendered":"Disaster Recovery"},"content":{"rendered":"\n
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Disaster Recovery<\/h1>\n

When disruption hits, your customers shouldn\u2019t feel it. Our Disaster Recovery (DR) service gives you a fully proven safety net, responding quickly to keep regulated, operational and multi-channel customer communications flowing without interruption.<\/p>\n <\/div>\n <\/div>\n <\/div>\n<\/section>\n\n\n\n\n\n

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Why choose APS as your DR partner<\/h2>\n

Operational and financial resilience are now a regulatory expectation, not an aspiration. The need for uninterrupted customer communications extends across all sectors, with organisations facing increasing pressure to stay operational when the unexpected happens. Should your primary supplier encounter a significant disruption and normal communication methods are compromised, then trust, compliance and business stability are immediately at risk.<\/p>\n

Relying on a single company as your primary service and DR provider doesn’t protect against all scenarios, for example a cyber attack. We’re independently recognised by CXM consultants, Aspire CCS, as a leader in this industry<\/a> and ready to be your trusted and secure, in-house DR provider, protecting your business if your primary supplier fails.<\/p>\n <\/div>\n <\/div>\n<\/section>\n\n\n

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Purpose\u2011Built, High\u2011Security UK Facilities<\/strong><\/h2>\n

Our secure, high\u2011volume inbound\/outbound multi-channel communications hub is one of the most advanced facilities in the UK, with a 600 million annual mail pack capacity and unlimited digital communications such as email and SMS. In addition, we have a mirrored warm standby site for further continuity and load balancing.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Technology, Integrity and Transparency<\/strong><\/h2>\n

Automated workflows, 100% reconciliation, multi\u2011channel CXM capability and RFID job tracking provide complete production visibility, giving you extra confidence. With comprehensive, near real time MI giving thorough operational metrics and performance outcomes.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Regulatory Alignment<\/strong><\/h2>\n

APS aligns DR planning and testing with regulatory expectations, supporting organisations in strengthening operational resilience.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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Multiple Commercial Models<\/strong><\/h2>\n

Warm standby, two active sites or project\u2011based DR – scalable to your risk profile.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n

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What We Protect<\/strong><\/h2>\n